Customs Introduction Strategy

Control the Border. Strengthen the Account.

Purpose

Customs brokerage increases retention and revenue stability. Bundle Customs Brokerage with freight movement.

When to Use

When customer:

• Imports into Canada or U.S.
• Experiences border delays
• Uses multiple brokers

Framework

1. Identify Flow

Where do goods originate?
Who clears customs today?

2. Introduce Capability

“We also support centralized brokerage to improve border visibility.”

3. Escalate

Brokerage team handles licensing and compliance.

Do Not

• Provide HS classifications
• Offer regulatory advice
• Guess at duties or taxes

Escalate immediately.

Application Prompt

Have I introduced brokerage where cross-border volume exists?